Return and refund policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. Please review our return policy below:

Returns:

• You can request a return within 30 days of delivery.

• Returned items must be new and unused, in original condition.

• Returns are accepted by mail only.

Damaged or Incorrect Items:

• If your product arrived damaged or with missing parts, please contact us immediately with photos of the issue.

• We will cover return shipping and provide a full refund or replacement once we receive and inspect the item.

Change of Mind Returns:

• If you changed your mind or no longer want the item, we do accept returns; however, a restocking fee may apply.

• Restocking fees do not apply to damaged or incorrect items.

Restocking Fee:

• A restocking fee will be charged only if the return is due to a change of mind.

• No restocking fee will be applied for damaged or incorrect items.

Refund Process:

• Refunds are issued within 3–5 business days after we receive and inspect the return.

Contact Us:

If you have any questions or need help with a return, please contact our customer service team at kdtv.llc@gmail.com.

We appreciate your business and are here to ensure you have a great shopping experience with us.